Trust in Networks is Fundamental to Social Change

[ap_spacing spacing_height="25px"]

Trust is a core principle – in Chaos Theory, we’d call trust within human systems a powerful ‘Strange Attractor.’ [ap_spacing spacing_height="15px"]

The purpose of a Change Network is to amplify the flow of knowledge, information, resources, skills, and assets throughout all parts of the network – especially to where they can do the most good. To put everything we can contribute, collectively, into the shifts we’re trying to make – so that change is faster, more meaningful & relevant, and spreads further.

And as one who struggles greatly with trust – it’s glaringly obvious – without trust, nothing significant moves. It’s that simple, and abundantly clear.

But whenever the word comes up in community-work, I cringe a little. Especially in groups with different cultures and privilege gaps. Because what, really, are people espousing?

[ap_spacing spacing_height="25px"]

What do we mean when we say ‘trust’?

[ap_spacing spacing_height="15px"]

What IS it we’re trying to create together? And who gets to decide?

In her ‘Network Weaver’s Handbook‘ June Holley says:

"'We must trust each other for this to work' is a dangerous statement. Dangerous because it too often implies that trust is easily or instantly developed. Actually, we have little awareness of how authentic trust is built."

In fact, I’m a little afraid of saying what comes next – so this constitutes a small act of trust that I’ll be forgiven for writing what can’t help but come across as snarky, judgmental, condescending – tho it’s meant more as a contribution – some clues about where to start when things aren’t moving along as hoped-for.

But in my mostly-white, well-educated, middle-class, do-gooder, some-brand-of-spiritual, conflict-averse, organizational-consultant-filled ‘Minnesota nice’ universe, I often feel like the operating definition of trust is stiflingly narrow, superficial, insensitive and – ultimately dominating and destructive. I trust that’s no-one’s intention, but intentions are rarely enough.

I’ve often felt like I’m being told or seen others being told: ‘never challenge me’, ‘never create a conflict I have to sit in the middle of’ and ‘never do anything I wouldn’t do, because that frightens me.’

In other words – Trust as ‘no overt challenge to anyone’s (especially the speaker’s) cherished beliefs & behaviors.’ (or even, ‘trust’ as the tool for shutting out what anyone who is different is trying to contribute, ‘trust’ as the reframing of ‘intended contribution’ to ‘attack’). The rare exceptions make the norm more glaring.

I’m exaggerating (just a little ) and maybe it’s just my own trust issues filter, but what I often hear when the topic of trust comes up – is ‘YOU need to trust ME (precisely as I am behaving in this moment, even if it’s not what you find trust-worthy, and without discussion of said behavior). Or else it’s ‘I CANNOT trust YOU unless YOU be different than you are (and don’t bother explaining or clarifying yourself, because my mild manner proves my rightness & you are broken, crazy, mean, not spiritual enough’).

I almost never hear ‘How can I earn YOUR trust?’ or ‘How are MY social norms excluding, devaluing, controlling YOU?’ I never hear ‘I DON’T KNOW HOW to trust what’s going on, but I don’t want to shut it down – I want help understanding it so I can learn to react to this sort of situation differently.” (all of these, I notice, require real vulnerability. . . )

[ap_spacing spacing_height="25px"]

Presuming upon trust is hazardous

[ap_spacing spacing_height="15px"]

My own (admittedly still sometimes hyper-vigilant) gut often says ‘in this context Trust means ‘don’t push members of the dominant culture out of their comfort zones’.

The dominants are usually the only ones who feel safe enough to express when & what they don’t trust. For everyone else, just showing up as ‘different’ is uncomfortable enough. Expressing mistrust of dominant norms – I can attest – is hazardous – and that perceived call to safeguard privileged comfort zones just pushes the mistrust further below the surface – making it that much harder to correlate with more mundane problems and that much harder to heal.

As a person who grew up in poverty & chaos – expecting to trust, deep down, still feels like a privilege & a luxury to me. I envy (and occasionally resent) people with stable lives, trustworthy families & trustworthy friends – people who feel safe in community & actually believe others will support them when needed. They have a beautiful Ease the rest of us lack. My years of working on my own trust-worthiness and trust issues has taught me to recognize both the presence and the absence of that Ease in others. And to mourn the amount of time I’ve engaged in the world without it.

To me, trust is rare, super-hard-won and precious, whether I’m earning it or bestowing it. A most fragile gift we are lucky to share (though luck has nothing to do with it).

Trust is not something we can demand from one another. It’s not something we can decide to feel because it’s expected of us. We can TRY to feel it, we can PRETEND that we feel it – and what a mess THAT creates!!

Trust is also absolutely NOT an effective tool for controlling others, or for keeping ourselves safe. But, too often, that seems either it’s unconscious purpose or it’s unintended consequence.

Because of the rarity of trust in my own life (in both directions, I freely admit), I may know some things about trust that those who take it for granted can’t know. It’s a reality I’ve had to study, struggle with, learn to apprehend & to value. Which is why I can say, with conviction – that beautiful Ease people have when they trust, not only is it palpable & lovely – it makes all sorts of magic possible.

I’ve lived in enough of both trust & not-trust to know this – trust is what makes transformation possible. It helps things fall into place. It creates a flow of value and met-needs so much greater than anything we can create without it.

But within a broader culture of separation & domination & exploitation – trust is hard to muster, it takes work.

[ap_spacing spacing_height="25px"]

Approaching trust with humility

[ap_spacing spacing_height="15px"]

So when we’re aiming to build change networks, I think we’d all benefit from a far more patient & nuanced understanding of Trust. As something emergent, not manufactured. And understanding that especially, especially, especially when we belong to the dominant culture of any given context, or wherever we have rank or privilege, there are more layers to it than we can perceive on our own.

Let’s learn – from scratch and not from what we were raised with – how to earn it from one another and/or how to give it to one another- knowing there is no direct path or single route, that for every small group and ‘two-sie’ it’s different, and that, especially for those who have historically been excluded, it’s asking a lot).

Let’s learn to recognize its presence, and not accidentally spoil the trust we’ve been given.

Let’s also learn to recognize the lack of trust and to honor its absence – because that lack comes from real stuff. We can’t pooh-poo away mistrust with platitudes & empty promises, and until we can see where Trust isn’t, we can’t begin to revive it.

Of course, there are more elements to network weaving and more elements to social change. But when we lose track of or trivialize this foundation, all those other elements are going to be less effective.

[ap_spacing spacing_height="25px"]Trust makes it’s own, often uncomfortable, demands

[ap_spacing spacing_height="15px"]

This post was meant to be a single brief paragraph introducing some thoughts on kinds of trust that we can learn to work on. I guess my own trust issues needed to be heard from before they were ready to let me be more pragmatic.

[ap_spacing spacing_height="25px"]

Originally Published by Christine Capra on October 12, 2015 at GreaterthantheSum.com


Trust In Networks

Trust in networks is different than trust in organizations or coalitions where it is essential to spend time building trust among everyone because the relationships are likely to be long-term.

However, networks often have hundreds or even thousands of participants and it is not possible for everyone to know everyone else in the network, let alone have the time to build deep relationships. People in self-organizing networks are often involved in a number of collaborative projects at any one time, but these projects are often of short duration with little time to build deep trust, and after the end of the project they may not work with those individuals again.

For this reason, people in networks need to learn how to build swift trust. Swift trust, explored by Debra Meyerson and colleagues, means that the participants of a collaborative project interact as if trust were present.

Several things make establishing swift trust easier. First, when a few of the collaborators have had previous experience working together, they can set the tone or standard of trustworthiness that others buy into. For example, they can model openness, appreciation and other qualities that help everyone be more trustworthy.

Another key to swift trust is the communications ecosystem and values. By agreeing to be transparent and make all their work easy to observe and be accessed by others, it’s easy for all participants to see that others are doing the work they said they would do. That’s why it’s so important to use tools like google docs and set up task and timeline spreadsheets, a place for meeting notes and a budget and expense spreadsheet. Slack is another tool that helps people see what others are doing.

Another essential ingredient of swift trust is taking time to clarify roles in the project based on specific expertise. For example, I am in a collaborative project where one person is responsible for developing content, another for the tech aspects of the virtual sessions, and other for the communications. This doesn’t mean that each person does all the work in their area - in fact, we often work together on content - but one person is responsible for moving that part forward. The clearer the roles are to everyone, the less conflict is likely to occur.

As in any situation, it’s always important to take time to help people know each other:  even if the group is working virtually, it’s easy to set up breakout rooms in zoom.us where smaller groups or dyads can share about themselves. If the project has a convener, it’s helpful for them to state values such as  “We are all unique, and each of us has quirks or things about ourselves that can affect our work. For example, one person has a child with a chronic illness; another person may be very introverted. We need to get to know people so that we know about these things and realize the parent may be called away from work to care for the child and we need to make sure the introverted person has space to talk.”

Having skills in dealing with a person when they do not do what they have agreed to do is essential. People quickly become more reliable if small infractions are dealt with immediately and directly (often through a one on one conversation).

If someone proves to be difficult to work with or untrustworthy, they will find that they are not included in future network collaborations. This is a powerful incentive for most people to contribute as positively as they can.  Word of mouth that occurs in the network means that effective contributors will find they are frequently sought after for projects.

Undergirding swift trust is a set of network values and understandings - things such as openness, transparency, acceptance of difference. Network weavers can help ensure that most network participants are aware of these values.

On Friday we will offer a free Trust Assessment that network weavers can use to increase network participants awareness of these critical elements of trust. [ap_spacing spacing_height="30px"]


Innovation Asset Assessment

Network innovation is a key ingredient in system shifting networks. Innovation Asset Assessment is a survey you can use to assess just how innovative your network is.  It can be printed out, handed out to network participants and the aggregated to determine the network's innovation strengths and challenges. You might also want to convert this into an online survey (using google forms or survey monkey).

Once the challenges are identified, network participants can brainstorm ways to work on those challenges and identify people willing to implement the strategies identified.  It's essential that the network retake the survey 3-6 months later to see if those actions have made a difference and celebrate successes![ap_spacing spacing_height="35px"]

Thinking Like a Network 2.0

“Relationship is the fundamental truth of this world of appearance,”

– Tagore[ap_spacing spacing_height="10px"]


[ap_spacing spacing_height="20px"]

Over the past several years of supporting networks for social change, we at IISC have been constantly evolving our understanding of what is new and different when we call something a network, as opposed to a coalition, collaborative or alliance. On the surface, much can look the same, and one might also say that coalitions, collaboratives and alliances are simply different forms of networks. While this is true, it is also the case that not every collaborative form maximizes network effects, including small world reach, rapid dissemination, adaptability, resilience and system change. In this regard, experience shows that a big difference maker is when participants in a network (or an organization, for that matter) embrace new ways of seeing, thinking, and doing. The following revised list continues to evolve as our own practice and understanding does, and it speaks to a number of network principles to guide thinking and action: [ap_spacing spacing_height="20px"]

1. Adaptability instead of control

Thinking in terms of networks means leading with an interest in adaptation over time. Given the complexity of the situations we are often called to help address, it is difficult for any actor or “leader” to know exactly what must be done, much less keep a diverse and decentralized social structure moving in lockstep. Iterative design and adaptive strategy serve us better. [ap_spacing spacing_height="20px"]

2. Contribution before credentials

You may have heard the story about the custodial staff person in a shoe company who anonymously submitted his idea for a new shoe design during a company-wide contest, and won. Or the homeschooled teenager who contributed tremendously helpful information on nitrogen pollution to an open and crowdsourced call for research. “Expertise” and seniority can serve as a bottle neck and buzz kill in many organizations, where ego gets in the way of excellence and vital experience. If we are looking for new and better thinking, it should not matter from whence it comes. [ap_spacing spacing_height="20px"]

“Your generosity is more important than your perfection.”

-Seth Godin 

[ap_spacing spacing_height="10px"]

[ap_spacing spacing_height="20px"]3. Giving first, not taking

You’ll see it when you create it. Often people are drawn to networks by the promise of abundance, but stand back and wait for something to happen. The key to generativity is generosity, to being first to make a humble offering – of ideas, truth, courage, attention and other resources. The fear of having an already scarce pie became further divided is fulfilled by the failure to give, to give freely and fully of our experience, gifts and excess capacities. For more on the importance of giving, see Adam Grant’s work.[ap_spacing spacing_height="20px"]

4. Resilience and redundancy instead of rock stardom

You see it on sports teams all the time. When the star player goes down, if the team is built around said star, so goes the team. Resilient networks are built upon redundancy of function and a richness of interconnections, so that if one node goes away, the network can adjust and continue its work[ap_spacing spacing_height="20px"]

5. Diversity and divergence rather than the usual suspects and forced agreement

New thinking comes from the meeting of different fields, experience, and perspectives. Preaching to the choir gets us the same old (and tired) hymn. Furthermore, innovation is not a result of dictating or choosing from what is, but expanding options, moving from convergent (and what often passes for strategic) thinking to “design thinking.” And network action is not simply about everyone having to engage in one big effort, but cooperation and parallel play[ap_spacing spacing_height="20px"]

6. Intricacy and flow not bottlenecks and hoarding

Networks are key to supporting life and liveliness – life is after all a networkA constant threat to aliveness is rigidity, hoarding and exclusion. Economically we are seeing plenty of evidence of this, pushing us towards what Jane Jacobs once called socio-economic “necrosis.” With hyper-concentration of resources, patterns of exclusion and growing inequality, we see the entire system put at risk. The antidote is robust, diversified local networks that are connected to other such networks, which are collectively able to move resources of many kinds fluidly from and to all parts of the social body.[ap_spacing spacing_height="20px"]

Keep reaching out, keep interconnecting, keep things flowing. 

[ap_spacing spacing_height="10px"]

[ap_spacing spacing_height="30px"]7. Self-organization and emergence rather than permission and the pursuit of perfection

As with any complex living system, when a group of people comes together, we cannot always know what it is that they will create. The whole is greater than the sum of the parts. Vying for the predictable means short-changing ourselves of new possibilities, one of the great promises of networks. Furthermore, network effects and change stem from many different experiments rather than looking for the single best answer. [ap_spacing spacing_height="20px"]

8. Shift focus from core to the periphery

As living entities, networks are defined by the nature and quality of their edges. The core of the network tends to be made up of those who are most connected to others in the network, as well as interested in and engaged in the work (albeit in some cases through exclusionary dynamics of power and privilege). Those on the edge, or periphery, may be less connected and engaged, and also bring considerable strength, to the extent that they provide lessons about adaptation, a willingness and ability to play in different spaces, and have connections to other important domains. In many cases, there is strength in following the lead of the margins. As Ceasar McDowell says:[ap_spacing spacing_height="20px"]

“If you take a tent and you stake it far out at the margins … the middle is always covered. And the further out you stake it the stronger the structure you get. And why is that? Because in our systems and our social systems the people at the margins are actually living with the failures of the systems. And they are creating adaptive solutions to them. So when we design to take care of them we build stronger systems for everyone.” [ap_spacing spacing_height="20px"]

[ap_spacing spacing_height="30px"]9. From working in isolation to working with others and/or out loud

I recently spoke to a leader of an amazing organization in Pennsylvania who was bemoaning the situation where a number of his newer staff thought that “getting the job done” meant paying attention to the tasks on their list and working on them in an independent and efficient way. What they were not doing was involving others, communicating about what they were working on, where they were in their process and what they were learning as a result. One network mantra I have heard is “Never work alone.”Or to put a more positive spin on it, “Work in good company.”Why? Because our thinking and ideas are made better by others. Furthermore, sharing our work is crucial since communication is the lifeblood of networks (and networked organizations) if they are to be intelligently adaptive and resilient to changing and challenging times. Even it we are physically alone, we can show and share our work in helpful ways, to ourselves and others, using virtual tools. [ap_spacing spacing_height="20px"]

10. From “Who’s the Leader?” to “We’re the Leaders!”

Leadership can be a confusing and fraught concept. In certain quarters there is still glorification of and deference given to heroic individuals, with little recognition of the interdependent nature of, well, everything! The late Mila N. Baker made the case that the individualized and command-and-control leadership lexicon is grossly insufficient for our changing, complex, and interconnected world. She promoted the use of peer-to-peer (P2P) IT architectures as models for thinking about leadership and how people organize themselves. In P2P arrangements, everyone becomes a generative and recipient node in a network, and has easy access to other nodes. This embodiment of leadership is stymied by rigid hierarchies, fixed positional authority and purely transactional mindsets (without regard to underlying and authentic relationships). Flipping this script means seeking arrangements where everyone leads and follows, trust and reciprocity are fundamental values and thriving is linked to connection. [ap_spacing spacing_height="20px"]

What might the integration of these principles do to the way you lead and do your work? What opportunities and outcomes might be created? [ap_spacing spacing_height="20px"]

Originally published on May 24, 2017 at Interaction Institute for Social Change


Learning about Change and Transformation

[ap_spacing spacing_height="35px"]Co-Design Series Part 4[ap_spacing spacing_height="28px"]

Most of you reading this post are involved in what are  called social change efforts. We are working on social change because we want the world to be full of communities that are good for everyone. But the reality is that our communities are full of problems - poverty, drugs, intolerance, etc - and most of us are working diligently to try to crack open these problems and find solutions.

What is amazing is how little time we actually spend  thinking about change - how it happens, how it can be supported, how to increase it and most importantly, how to make it transformative.

Increasing numbers of us know that what it is going to take is not simple incremental change but transformation - shifting the systems in which these problems are occurring.

Transformation means changing the way our society operates so that it reflects healthy values:  this means that all our institutions, our processes, our interactions are open and transparent, inclusive and diverse, innovative and experimental, where power is equally distributed, and we work collaboratively together.

But transformation doesn't just happen on the system level. Transformation needs to occur on every level: at the same time we are working to change institutions such as the prison system we need to be working on personal change and on organizational change.[ap_spacing spacing_height="20px"]

Diagram 1. Groups help us change on other levels

[ap_spacing spacing_height="20px"]

If we don't change as individuals - our mindset, the way we interact with others and who we interact with - we’re not going to be able to work well with others to shift the systems. And it's only when we begin to interact with others who have different perspectives that we are able to see the hidden assumptions we have been making that have been keeping our efforts from leading to systemic change,

For example, if we are trying to develop strategies to end poverty and we don't have any people who are actually living in poverty in the room with us figuring out the best way to address poverty, we will be unlikely to come up with solutions that will be more than a Band-Aid on the complex and massive problem that poverty represents.

And, we won't get other people in the room with us unless we change and become better listeners, more open to new ideas, and more willing to let go of control.

Another example of why it's so critical that we change as individuals is  because our endless “to do lists” are holding us prisoners and keeping our work from being transformative. When June worked with people as an executive coach, they discovered that their to do lists were filled with items that were nonessential. These nonessentials distracted people from spending time on stepping back from their work as a whole. It's only when people learn to scrutinize and prune their to do lists that they have time to reflect on what they're really doing and notice what works and what isn't. (see Worksheet: Freeing up your time for transformation Free in Resources Section)

What keeps us from changing? We need to become more aware of our behavior so that we remember to change. Personal assessments or checklists and then daily journaling are helpful tools for change. How can we encourage more people to incorporate these into their daily lives?

But let’s face it, change is hard to do alone. We need the support of others to help hold us accountable, listen to our challenges, and give us ideas for strategies. Small support groups or learning pop-ups are very beneficial for personal change,  and they can support us as we work to change our organizations.

And, when we change ourselves, but don’t simultaneously help our organizations transform, we will continually run up against obstacles in our work. For example, many organizations see time spent on building relationships with those outside the organizations as a waste of time rather than an important step in network building and discourage or forbid their employees to network. Or, our manager  insists on getting approval from her/him for the action steps we take in collaborative projects with other organizations, thus slowing down responses to opportunities that arise.

One of the best ways to change both ourselves and our organization is to be part of small groups where people help each other change. These can be support groups, learning pop-ups or communities of practice (monthly sessions where people share skills and provide support for each other around challenges that they face in getting their organizations to shift to a network mindset). In addition, working with others on self-organized projects related to our work can be a powerful way to shift behavior.

Networks can also set up friendly fun systems to enable us to identify where we want to change, help us get ideas for how we can change, and get feedback on those changes.

[ap_spacing spacing_height="15px"]

Read Part 1 of the Co-Design Series HERE

Read Part 2 of the Co-Design Series HERE

Read Part 3 of the Co-Design Series HERE


How To Increase Participation Through Increased Engagement

[ap_spacing spacing_height="15px"]

A new free resource is available in the Resources section of Network Weaver.

Many people ask me "How do I get people to participate more in our network?" This simple worksheet offers tips that you can quickly implement to get network participants interacting with each other. We have found that is one of the best strategies for getting them to invest more time in the network.[ap_spacing spacing_height="25px"]
It would be great if you would share any activities you have done to engage network participants in the comments section below. Then we will add them to the handout, which we will continually revise![ap_spacing spacing_height="30px"]

Appreciative Reflections

I have a number of ‘network friends’ – people I know, online & by video & phone, whom I’ve not yet met in the flesh. People who for one reason or another, reached out to me, or I reached out to them, knowing by our online presence & by our shared connections to others that we had something to learn together.

In this growing field of ‘Network Weaving’, it’s easy to connect quickly & begin to share work, ideas, resources and to bond in a real way, with people we’d normally consider strangers.

One of the women I’ve connected to in this way just shared something with me that she’s been working on. A beautiful contribution to our field that she’s been toiling away on so long she’s lost track, a little bit, of the value & beauty in it. As I affirmed & appreciated her efforts via email, she reflected me back to myself in a way I aspire to, but, honestly, I DO NOT know what causes her to see me in that way. She sees the me I’d like to be, but don’t identify as self.

As I began to write a reply email, saying that I’m honored by how she sees me, even tho I cannot see myself the way she does, this struck me:

[ap_spacing spacing_height="15px"]

When we connect & share & trust & honor, we begin to see the strengths, beauty, & potential in one another that we can’t entirely see in ourselves. And when we voice those things we see in one another, we help bring them into being even more.

[ap_spacing spacing_height="15px"]

Her words made me feel SEEN, recognized. Which inspires and en-courages me to be more of what she saw, even if I’m not entirely sure what allowed her to see it.

No doubt this seems elementary to good parents & teachers (I mean, as a parent, that power to bring out the best in my son by simply reflecting him back to himself was awe-inspiring) – but there was a new epiphany in it, for me, today.

So – here’s the part that was striking in the moment – what we see in each other, and call out in one another – becomes the very source of transformation.  A greater belief in our gifts increases our ability, willingness & desire to give of them. Seeing one another’s gifts brings about more of those gifts. Feeling valued and recognized also increases our willingness to collaborate, our openness to others, our ability to journey together into the unknown.

System change & saving the world are hard work that many people want to be part of. But over and over, we hear how people are just below their breaking points, stretched to their limits, overwhelmed with how much effort it takes just to maintain. They can’t take on even one more small commitment. But when the efforts that align with our passions or express our deepest selves are met with affirmation & encouragement, what we do becomes a little less effortful, we regain energy faster, we contribute again sooner and more. Recognizing & affirming each other, in a change network, can be one of those small shifts that bring about huge changes.

As a traumatized hyper-vigilant welfare brat, I’ve usually been highly suspicious of compliments or kind words, and have spent much of my life pushing them away.

But lately I’ve been learning, in very tangible ways, how our piling on sincere appreciation & authentic recognition of one another not only heals & encourages at the individual level, it fuels collective transformational ripple effects.

[ap_spacing spacing_height="20px"]For Mary Roscoe for inspiring this reflection and for Michael Bischoff, for seeing the true me into being.

[ap_spacing spacing_height="20px"]Originally published May 16th, 2016 by Christine Capra at GreaterThanTheSum.com


Criteria For A Design Process Emerging From Network Values

[ap_spacing spacing_height="35px"]Co-Design Series Part 3[ap_spacing spacing_height="28px"]

First, we wanted to make sure our definition of co-design fit our list of network values.

[ap_spacing spacing_height="15px"]1) The co-design process needs to create an alternative to the inevitable unequal power found in a conventional design process. Participants must be peers with the designers not just subjects of inquiry.  Designers must recognize, honor, and center the true expertise needed to design the product - that of the participant/user. Participants should have equal weight in designing and determining the end products that the design process creates. Ask,  Does everyone feel like their expertise, experiences, and contexts are valued?

Cea and Rimington describe 5 ways to equalize power in a design process:

  • define the problem at hand with the others involved
  • trust all players with full information about the big picture of the project and the constraints
  • support authentic leadership roles and structures for participants
  • create an environment that incentivized decentralization of creative input and power
  • encourage fluid roles.

[ap_spacing spacing_height="28px"]2) To underscore trust and promote deep learning, we think the design process should develop long-term relationships between designers and users.  This moves everyone involved from transactional relationships to those that can be transformative.  For this to happen, we cultivate relationships that support vulnerability and truth-telling. Furthermore, these deeper, more honest and peer like relationships will strengthen the overall network:  any codesign process is a network building process.  Ask, “Do people feel comfortable sharing their true opinions of the process and product?”

[ap_spacing spacing_height="28px"]3) Next the process must have maximum engagement of the participants who will be impacted by the product or who are interested in the design process to develop the product.  This suggests moving beyond focus groups to having more rigorous, regular feedback on prototypes; literacy needs to be developed in everyone to understand contexts, technical terms, and experiences. People need to have opportunities to engage in different venues (one-on-ones, small groups, full group convenings). Ask,  "Are people excited to engage?”

[ap_spacing spacing_height="28px"]4) The process must value difference and diversity of perspectives. This means that many different kinds of people - young and old, people from different backgrounds - are included. This is critical because it is diversity that leads us to question our assumptions and think differently about design.  We like the term productive conflict. Ask, “How can differences let us see a new way of looking at things?”

[ap_spacing spacing_height="28px"]5) Everyone involved in the process needs to understand that the product development process is iterative. Any design is in perpetual beta. We need to be continually involved in gathering feedback and using it to transform the products that we co-create.  Ask, “Is there energy for continued conversations about the product or process?”

[ap_spacing spacing_height="28px"]6) In most cases, the initial design team will involve a limited number of participants of the network - even if it uses participative processes. However,  part of the design process needs to be strategizing how each design participant can introduce and share the product with others in their network so that the product goes viral. Ask, “Does everyone in the network have a chance to try out the new product to determine usefulness?"

[ap_spacing spacing_height="28px"]7) The design process is also an opportunity for participants to learn how to conduct co-design processes in their organizations and local networks. Ask, “Does the  design process provide time to help participants integrate co-design into all network processes?”[ap_spacing spacing_height="28px"]

Read Part 1 of the Co-Design Series HERE

Read Part 2 of the Co-Design Series HERE


Freeing Up Your Time for Transformation

As was mentioned in Monday's post, the sense of urgency is a major impediment keeping our networks from being transformative. I'd add busyness to that:  having endless to do lists that keep us stressed and leave no time for the kind of deep reflection and learning that we need to really make progress on the complex problems we are trying to solve. 

 
[ap_spacing spacing_height="20px"]Many years ago when I did a bit of executive coaching I created a worksheet to help people track what they were doing and then analyze each day's activities to identify what they really were passionate about, what activities were really making a difference and what activities they could take off their list because they weren't really important or making a difference.
[ap_spacing spacing_height="10px"]
Most of my clients said they ended up taking at least a quarter of the items off their to do lists, freeing up time for more collaboration and learning. It's a great idea to do this worksheet with others in your workplace or collaborative project.
[ap_spacing spacing_height="25px"]

Find this worksheet on the Resources page: HERE

[ap_spacing spacing_height="25px"]

Let us know in the comments how this worksheet worked for you and feel free to make suggestions for improvements!
 
[ap_spacing spacing_height="25px"]

25 Behaviors That Support Strong Network Culture

[ap_spacing spacing_height="15px"]“Only connect! That was the whole of her sermon. Only connect the prose and the passion, and both will be exalted, and human love will be seen at its height. Live in fragments no longer.”

E.M. Forster, from Howard’s End

[ap_spacing spacing_height="15px"]This is an excerpt from the final post in a series of five focused on networks for change in education and learning that have appeared on the Education Week and Next Generation Learning Challenges websites.

In this series on network design and network thinking, I explored the power and promise of networks as residing in how connection and flow contribute to life, liveliness and learning. See, especially, Connection is Fundamental.

In Why Linking Matters, I looked at how certain networks can more optimally create what are known as “network effects,” including small world reach, rapid dissemination, resilience, and adaptation.

I also noted, in Structure Matters in particular, that living systems–including classrooms, schools, school districts, and communities–are rooted in patterns of connection and flow. That’s why shifts in connections–between people, groups, and institutions–as well as flows of various kinds of resources can equate with systemic change, and ideally they can lead to greater health (in other words, equity, prosperity, sustainability).

Networks can also deliver myriad benefits to individual participants, including: inspiration; mutual support; learning and skill development; greater access to information, funding, and other resources; greater systemic or contextual awareness; breaking out of isolation and being a part of something larger; amplification of one’s voice and efforts; and new partnerships and joint projects.

It’s also true, however, that not every network or network activity creates all of these effects and outcomes. The last two posts looked at two factors that contribute to whether networks are able to deliver robust value to individual participants and the whole, including network structure and what form leadership takes. Networks are by no means a panacea to social and environmental issues and can easily replicate and exacerbate social inequities and environmentally extractive practice. So values certainly have a place, as does paying close attention to dynamics of power and privilege.

It is also the case that individual and collective behavior on a day-to-day basis have a lot to say about what networks are able to create.

The following is a list of 25 behaviors for you to consider as part of your network practice as an educator:

  1. Weave connections and close triangles to create more intricacy in the network. Closing triangles means introducing people to one another, as opposed to networking for one’s own self, essentially a mesh or distributed structure rather than a hub-and-spoke structure.[ap_spacing spacing_height="15px"]
  2. Create connections across boundaries/dimensions of difference. Invite and promote diversity in the network, which can contribute to resilience and innovation.[ap_spacing spacing_height="15px"]
  3. Promote and pay attention to equity throughout the network. Equity here includes ensuring everyone has access to the resources and opportunities that can improve the quality of life and learning. Equity impact assessments are one helpful tool on this front.[ap_spacing spacing_height="15px"]
  4. Name and work with power dynamics and unearned privilege in the direction of equity.
  5. Be aware of how implicit bias impacts your thinking and actions in the network. Become familiar with and practice de-biasing strategies.[ap_spacing spacing_height="15px"]
  6. Think, learn, and work out loud, in the company of others or through virtual means. This contributes to the abundance of resources and learning in the network.[ap_spacing spacing_height="15px"]
  7. Don’t hoard or be a bottleneck. Keep information and other resources flowing in the network.[ap_spacing spacing_height="15px"]
  8. Identify and articulate your own needs and share them with others. Making requests can bring a network to life as people generally like to be helpful![ap_spacing spacing_height="15px"]
  9. Stay curious and ask questions; inquire of others to draw out common values, explicit and tacit knowledge, and other assets.[ap_spacing spacing_height="15px"]
  10. Make ongoing generous offers to others, including services, information, connections.

For behaviors 11-25, see this link.

“… Keep reaching out, keep bringing in./This is how we are going to live for a long time: not always,/for every gardener knows that after the digging, after/the planting, after the long season of tending and growth, the harvest comes.”

Marge Piercy, from “The Seven of Pentacles”

Originally published on May 17, 2018 at Interaction Institute for Social Social Change.