June’s Personal Ask

The networkweaver site has been a gift of love to all of you who have been working so hard to engage people in co-creating a world that is good for all of us.  

As many of you know, I have been practicing (and learning from) network strategies for almost 40 years -- and have gladly shared what I have learned with you on this site!

So many of you have contributed to this site as well -- sharing your experience in the blog or contributing new resources.

Now that I am spending all my time writing, I won’t be able to continue to finance this site.

Leadership Learning Community, a collective that has played such an important role in developing the field of network leadership centering equity, has agreed to continue the site...but needs to raise the funds to continue.

LLC is an excellent fit with the values of networkweaver:  they center equity and a leaderful networked approach to leadership; they see networks as a critical path forward; and their mission is aligned closely with ours. 

I’m wondering if you would consider donating so that we can continue this site.

Some of you may wish to be a sponsor of the site, contributing $500-$5000 a year, and having your logo listed in a section of sponsors. If so please let me know!

In addition, if you know of funders or donors who might want to sponsor the site, please let me know or contact Ericka Stallings: ericka@leadershiplearning.org or Deborah Meehan:deborah@leadershiplearning.org directly.

Finally, if you can forward this message, or share the donation link, or this blog, to those you think might support us, please do.

Thank you,

June Holley


How to Reduce Stress and Increase Learning: The Power of Professional Networks During COVID

How to Reduce Stress and Increase Learning: The Power of Professional Networks During COVID

“I am a nervous wreck, I am way behind on my fundraising, my staff is not getting along, I don’t know how to support them, I lost a major donor, and I feel so alone,” said Aron, an Executive Director of a nonprofit, a few months into COVID. 

After almost eight months of the pandemic, leaders like Aron continue to face shifting contexts and ongoing stresses as they try to move into the new normal. Never before have leaders of Jewish organizations had to address questions like making working spaces safe from COVID and working entirely virtually. It’s lonely at the top anyway, but facing challenges further isolates leaders. “I must be the only one to experience this,” they think and therefore hesitate to share struggles with others, who could help. At this juncture in our communal lives, and as the Jewish Federations of North America 2020 General Assembly convenes virtually this week, we see professional networks are critically important to support leaders.

As Bill Gates writes, when tackling a big challenge he begins by asking, “who has dealt with this problem well? And what can we learn from them?” As guides and facilitators to groups of leaders – Ziva organizes leadership development cohorts and Naava guides Communities of Practice – we see the power of networks for leaders in both the Jewish and non-Jewish sectors. Peer support offers leaders practical insights as well as inspiration and hope, through seeing the successes, failures, and resilience of others. Therefore, a combination of peer community and access to an ongoing flow of information and solutions provides leaders with what they need to face the dynamic and ongoing challenges that COVID presents. Aron, for example, had a network but he had not used them much before. They had monthly webinars that provide interesting case studies. But that’s about it. And, while it’s tempting to hope that information is enough to address leaders’ needs, there are a few key pitfalls in that approach.  

Overcoming the Challenges of Stress and Isolation

We are learning from new market research by the Schusterman and Jim Joseph Foundations that the key to successful virtual events for young Jewish adults is to provide community and connection before content. We argue that for leaders and other professionals, a similar approach applies.

So much of today’s pandemic challenges are outside of leaders’ lived experience, with a learning curve compounded by a paucity of best practices and continually changing guidelines. Supporting leaders must begin by attending to the human, the need for connection, and the emotional needs of leaders. Attending to the emotional is not a touchy-feely aspiration; stress is real and has a physiological basis. Stress causes the body to release cortisol, which inhibits the brain’s ability to proliferate dendrites and create new circuits. In other words, stress inhibits the brain’s ability to learn. So, to unlock learning, begin by addressing the human elements. 

Research on professional learning shows the most powerful professional learning occurs in the context of work itself and solutions come from ongoing access to and informal conversations with peers. Only a peer understands the depth of what it means to stand in those shoes and has the shared language to describe it. Being able to reach out to the right person at the right time can be invaluable. In our experience, leaders are expressing a hunger to speak with each other about how they are handling COVID related challenges. And, thanks to Zoom, Teams, Meet, and more, we have unprecedented opportunities to bring people together. 

By bringing people together, we give Aron a space where he feels understood, sees others dealing with similar challenges. His stress levels drop, unlocking his capacity to learn. But from whom? There are no experts on leadership in times of a pandemic. Aron and his peers need to co-create their knowledge together, writing the playbook themselves. Our own experience shows – and research validates – that participants in a well-facilitated networked model of learning can – in close to real-time – identify emerging challenges, deal with complexity, learn from experiments, share resources, create and spread innovation, and move a field forward. 

Following, are a few success stories about ways the pandemic is providing new opportunities for organizations and individuals to find peers. We also share tips about how gathering differently can create stronger outcomes. 

Find Your People

Example: Prizmah: Center for Jewish Day Schools

When COVID hit, Jewish day school professionals serving in nine different roles – ranging from Jewish studies teachers to school counselors – reached out to Prizmah, the network for Jewish day schools across North America, to support them in convening. Prizmah used their existing infrastructure to form these new online communities, including professionals they had not previously convened, like the gym teachers who were suddenly faced with offering online gym class. 

As an organization dedicated to connecting people with peers, experts, and resources, Prizmah already had monthly facilitated peer-to-peer gatherings for heads of school from across North America. At the start of COVID, heads of school requested more frequent time together and shifted to meeting weekly to get the support they needed. The nine new online communities found support through Prizmah, who had the infrastructure and staff in place to transition immediately to gathering more often with more groups. By listening to network members and building on their network of resources, Prizmah was able to serve a timely and critical need.

Networks are a Long Term Strategy

As illustrated by Prizmah, networks are a long term sustainable strategy. As Debra Shaffer Seeman, Prizmah’s Director of Network Weaving describes, “Investing in relationships makes all the difference. During periods when time is of the essence, pre-existing relationships allow for open sharing, trusted feedback, and quick input without the need for formal introductions or starting from scratch. Once a trusting relationship is formed, it is there to be easily activated when the necessity arises.”

Gather Differently

Once you have found your people, we believe the realities of COVID require thinking differently about gathering. The goals of gathering in many professional development contexts have been focused on knowledge transfer, bringing in guest experts, or sharing case studies. We argue that during COVID, professional gatherings should provide space and opportunities for social and emotional support as well as stimulating learning and we provide an illustration and resources below. In addition, with the right facilitation and convening strategies, we see significant upside potential to stimulate innovation and catalyze collective impact. 

We understand there is significant resistance to group time and energy focused on the ‘touchy-feely stuff’ of relationship building. Yet, profound learning occurs when professionals feel safe enough to ask questions, reveal their vulnerabilities, and explore what they do not know. Gathering differently means balancing a group’s intellectual growth with growing the relational underpinnings and trust that support network members.

Example: New England Hemophilia Association (NEHA)

Before COVID, NEHA had run in-person sessions for members with a format of the guest expert followed by Q & A. With the start of COVID, Sarah Shinkman, NEHA’s Program Director, realized there was a need for something more and started experimenting with Zoom breakout rooms. Sarah explained, “Breakouts in Zoom let attendees see each other, see facial expressions, and have stronger connections. The discussion becomes more meaningful, intentional, people are inclined to share more about their experience because they feel the energy, emotions, and connections from each other. It allows people to be more vulnerable.” Sarah’s insight and responsiveness increased her members’ learning, as well as their confidence in the support offered by the network. 

Gathering Differently Requires Excellent Design and Facilitation

Excellent facilitation is essential for a strong network. Unlike a hierarchy that has a clear chain of command, we believe partnering with a network is best accomplished through facilitation. A facilitative stance allows the creativity and out of the box thinking of a group to emerge.

We recommend conveners build their facilitative muscles by undergoing training and watching master facilitators at work to continuously expand their repertoires. In the example above, COVID motivated a simple tweak in gathering – breakout rooms – that enabled more sparks of connection and intimacy, enriching and deepening network connections thereby creating social and emotional support for participants.

TIP: We recommend systematically using breakout rooms after a presentation to help participants synthesize what they heard, hear other perspectives on the topic, and think about how to apply what they learned to their own experience. 

Resources for Gathering Differently

The new zoom client, released in late September, has an option that allows attendees to move across breakout rooms on their own creating many new and exciting formats ranging from a virtual cocktail party (Rae Ringel) to Open Space.

Other resources we have found to be useful in gathering differently include:

Conclusion

This is a time that calls for learning together. After speaking with Naava, Aron reached out to his umbrella organization and reached out to his peer network. When we last spoke with Aron, instead of feeling overwhelmed and isolated, he felt supported, engaging with his network (and other supports) and knowing that his network was there for him.

* Aron’s name has been changed to protect his privacy.

Do you have a story of gathering differently in the pandemic? Learning differently? We want to hear it!

originally published at ejewishphilanthropy.com


About the Authors

Naava Frank (naavalfrank@gmail.com) is Institutional Giving Manager at  Honeymoon Israel and leads the Network of Network Leaders – an initiative founded by Cyd Weissman of Reconstructionist Rabbinical College that brings network facilitators together for support and to learn from each other. As Director of Naava Frank LLC/Knowledge Communities, Naava has devoted her career to enabling nonprofit organizations to maximize the outcomes of Communities of Practice. Naava lives in Riverdale, the Bronx, New York.

Ziva Mann is the Director of Learning and Development at Ascent Leadership Networks, where she helps leaders understand their capabilities, and guides development for individuals and organizations. Ziva is also faculty at the Institute for Healthcare Improvement for the 100 Million Healthier Lives initiative (100mlives.org), working with a network of change leaders to improve equity, health, and wellbeing. She is also the director of ZMM Consulting, LLC. Ziva lives in Massachusetts with her husband and sons. 


Blueprints for Change Progressive Organizing and Campaigning Manual


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The Blueprints for Change Progressive Organizing and Campaigning Manual is a compilation of all guides produced through Blueprints for Change up till November 2019 in its current edition. This PDF doc, which is full of internal links for easy navigation, also contains information on the project, its policies, values and a full list of all contributors.

Blueprints for Change is very happy to offer this bundle of hard work and collective wisdom to progressive organizers and campaigners everywhere! This Manual represents two years’ worth of work and the contributions of over 100 campaign innovators and groups.

What you’ll find within:

  • 14 detailed how-to guides on cutting-edge approaches to progressive organizing and mobilizing
  • totaling over 180 pages
  • field experiences and insights of over 100 progressive campaign innovators from across the world!

CLICK HERE to download the manual.


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Transformational Weaving In The New Year and Decade


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2020 is not only a new year, but the beginning of a new decade.

I’ve pulled together some questions you might want to use to guide a deep reflection in preparation for the coming times.

I’ve come to see that the embracing of true peerness with all others is the core value that needs to be in place if networks are to become transformational. But we are each wrapped in a sticky, almost invisible cocoon of our culture - a culture that has taught us that we are separate from others and that every relationship has a hierarchy.  

So the first question I ask for this new year:  How can you begin the healing process that will enable you to remove the cocoon of dominant culture? How can you dismantle the hierarchy, patriarchy and racism all around us that keeps you and others from a life of wellbeing? How can you find others to work with you on this?

Because dismantling hierarchy is so core to the transformational aspect of networks, we here at Network Weaver are going to try to publish at least one blog post a month on this important topic. If you have some thoughts, an existing blog post or recommended resources on this topic, please send them our way! 


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The second question is:  If you are an experienced network weaver, how can you become a mentor to less experienced weavers, especially those who come from communities of color or from the global south? If you are a novice weaver, how can you find and reach out to a more experienced weaver so that you can get the support and practice you need to more quickly become a skilled weaver?


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The third question is: How can you share more of what you are learning with weavers around the world?

Can you write a blog post for your blog or the network weaver blog on on your work? Have you developed resources that you use in your network work and practice that you could share with others in the resources section of our site?  

In 2020 we’re going to make the site able to handle payments to multiple product owners so you can generate some income from your materials. Can you please take a bit of extra time to document what you’re doing and share it with others?  It’s this kind of learning and sharing that is going to bring transformation more quickly. As Curtis Ogden often reminds us, transformation is about changing the flows in networks and that is what your sharing can do.


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The fourth question is: What networks do the networks you work with need to connect with to provoke their thinking and aggregate their efforts? How can you bring together participants from two or more networks to build the relationships that they will need to share and work together?  


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And one final question:  How are you going to take care of yourself this year so you are in the best shape to do this weaving work? What can you do to work from a more centered and supported place where you can get the clarity you will need to ruthlessly prune your to do list and have the spaciousness to notice and engage when areas of opportunity arise?


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What questions would you like us to focus on to be ready for the coming decade? Please share in the comments below!


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Featured Image : Jan Tinneberg / Unsplash


Learning to Breathe in the Network Era

The networked workplace is the new reality. It’s always on and globally connected. This is where all organizations are going, at different speeds and in a variety of ways. Some won’t make it. In many organizations the outside world is better connected than inside the workplace. This makes it difficult to connect at the boundaries, which is where we have the best opportunities for serendipity and potential innovation.

At the edge of the organization, where there are few rules; everything is a blur. It may even be chaotic. But opportunities are found in chaos. Value emerges from forays into the chaos. In such a changing environment, failure has to be tolerated. Nothing is guaranteed other than the fact that not playing here puts any organization at a significant disadvantage.

When dealing with work problems we can categorize the response as either known or new. Known problems require access to the right information to solve them. This information can be mapped, and frameworks such as knowledge management can help us map it. We can also create tools to do work and not have to learn all the background knowledge in order to accomplish a known task. New problems need tacit knowledge to solve them. The system handles the routine stuff and people, usually working together, deal with the exceptions. As these exceptions get addressed, some or all of the solution can get automated, and so the process evolves. Exception-handling is becoming the primary work for people in the networked workplace.

Complex and new problems cannot be solved using standard methods. Customized work is the realm of people, not machines or software. People are the best interface with complexity but they need to be connected and not work in isolation. This increases the need for more cooperation (freely sharing without any specific objective) as the primary long-term activity, and collaboration (working together on a given problem) for short-term specific projects.

Another challenge for organizations is getting people to realize that what they know has diminishing value. How to solve problems together is becoming the real business imperative. Sharing and using knowledge is where business value lies. With computer systems that can handle more and more of our known knowledge, the network era worker has to move to the complex and chaotic edge of the organization to do the valued work of exception handling.

communities of practice

Three major changes are needed for the network era workplace.

First, power must be distributed. Distributed power enables faster reaction time so those closest to the situation can take action. In complex situations there is no time to write a detailed assessment. Those best able to address the situation have marinated in it for some time. They couldn’t sufficiently explain it to someone removed from the problem if they wanted to anyway. Shared power breathes trust into the workplace.

“One of the big challenges for companies is that unlike information or data flows, knowledge does not flow easily – as it relies on long-term trust-based relationships.” – John Hagel.

Second, transparency must become the norm. Transparency ensures there is an understanding of what everyone is doing. It means narrating work and taking ownership of mistakes. Transparency helps the organization learn from mistakes. Of course this is very difficult for any command and control organization, with its published organization chart and sacrosanct job titles, to embrace. Transparency is a breath of fresh air that cleans the cobwebs from the hierarchy.

Power-sharing and transparency enable work to move out to the edges and away from the comfortable, merely complicated work that has been the corporate mainstay for decades but is now getting automated. There’s little comfortable, stable work left to do inside the organization. But there will always be complex problems that cannot be solved through automation. These will require active, engaged, and constantly learning professionals.

Third, everyone in the organization must take control of their learning. It cannot be left to the Training Department. Continuous learning is now a critical workplace skill. Work is learning, and learning is the work. This is an ongoing process of moving knowledge from the edge (social networks) to the core (work teams) and back out to the edges. It is how knowledge can be pulled on a daily basis. Connecting the edge to the core is a major challenge for organizations.  It means connecting emergent practices and cooperative behaviours with collaborative project-based work. Part of the solution is more open management frameworks but another part is “edge-like” individual skills and aptitudes. Personal Knowledge Mastery covers the latter. It is a continual process of seeking from the edge (networks), filtering through communities of practice, sense-making at the core (work teams), and sharing back out to our communities and networks. Once habituated, it’s like breathing – in and out, regularly.

Originally published at Jarche.com


FAC Net is Changing Fire Adaptation Work: Highlights from our Evaluation

Editor’s note:

This blog is focused on sharing stories and information about living with fire. Occasionally, we also publish content related to social-change networks: the “how” in our approach to fire adaptation.

Any system-shifting endeavor should consider the role of evaluation in their work. Complete with moving targets, changing conditions, long time horizons between now and the change we seek, and reliance on the actions of linked, but autonomous people, this work is hard to measure. It requires us to check course often as we steer toward a collective “north star.” Taking the long view—and working in a space where one-size-fits-all answers do not exist—means we’re more often looking for sign posts and indications we’re on the right track rather than measuring immediate outcomes.

This post outlines the approach FAC Net has taken to evaluating our impact and describes some preliminary analysis and results.

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The Fire Adaptation North Star

We need a new approach to fire management. One that invests in place-based solutions to build community resilience, reduce fire risk, expand who uses fire to restore landscapes and address the systemic barriers to this decentralized approach. A set of learning networks, composed of partnerships among local leaders across the US, stewarded by The Nature Conservancy and the Watershed Center and supported by the US Forest Service and Departments of Interior, is working to shift fire management toward this new paradigm. These partners work together to create change on multiple levels. Our approach is an example of a multiscalar network described by June Holley as, “networks that cross levels or layers turning innovation into widespread systemic transformation.”

Designing the Evaluation

Instead of allowing networks to evolve without direction, successful individuals, groups and organizations have found that it pays to actively manage your network.  – Krebs and Holley

One of the keys to “actively managing” a network is evaluation. FAC Net has been collecting member feedback since launching in 2013. We frequently make adjustments to our operations based on the needs articulated by members, but we realized that a more robust evaluation effort would benefit our work. In 2016, we began a multi-part evaluation process.


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Evaluation methodologies run a wide gamut, from multi-year longitudinal studies with control groups seeking to describe impact, to individual survey responses. Because FAC Net is both a result itself AND a process to get to fire adaptation results , we had to consider how successful FAC Net is at being a network, and also the fire adaptation results it is enabling. We concluded that a three-part evaluation process following the “three pillar” model as depicted in the graphic above would yield information that could improve network management, as well as help us communicate the impacts of the network with funders and other stakeholders. Using this framework, we set out to:

  • Measure our connectivity using Social Network Analysis (SNA).
  • Gather anonymized quantitative data on FAC Net’s health using a custom scorecard.
  • Describe some of FAC Net’s intermediate results and impacts with Ripple Effects Mapping (REM) and case study processes.


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Connectivity: Social Network Analysis

Evaluating network connectivity answers questions like, “who is connected?” and, “how are connections changing over time?” In a social change network, like FAC Net, the goal is to create a strong core (lots of people with strong bonds) with a healthy periphery (lots of additional ties and loose bonds). Connections among members should strengthen over time, and newer or more loosely connected members who bring new ideas and potential, should be actively cultivated and “woven” into the system.

We adjusted the SNA survey in its second iteration. Where in 2016 we measured “potential for collaboration,” in 2018 we determined to instead measure “level of influence.”


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[CLICK ABOVE IMAGE TO OPEN FULL SIZE IN A NEW TAB] The Social Network Analysis (SNA) process was completed twice, once in 2016 and again in 2018. With guidance and support from David Ehrlichman of Converge for Impact, a network evaluation specialist, FAC Net staff deployed SNA surveys to learn more about the connectivity and relationships among members.

 

Returning to the concept of multiscalar networks, mentioned above, June Holley describes three levels:

  • Level 1: Build local networks for experimentation
  • Level 2: Build networks for scaling out so that local innovations can spread, inspire, and learn from others
  • Level 3: Build networks for scaling up so infrastructure and policy to support innovations can be developed

Starting the process by measuring “collaboration” obscured our ability to see the impacts FAC Net was having on the individual practitioners and their local work (Levels 1 and 2). Instead, we determined that measuring who was influencing each other would reveal how people’s work was changing as a result of being part of FAC Net, giving us insight into who was testing new ideas and experimenting, and how fire adaptation practices were “scaling out.” Our vision is for network members’ joint efforts to also catalyze change at the system level (Level 3)—bringing to light needed policy changes and shifting national conversations about fire management. But for the purposes of this evaluation, we wanted to better understand FAC Net’s impact on Level 1 and 2 work.


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[CLICK ABOVE IMAGE TO OPEN FULL SIZE IN A NEW TAB] The 2016 survey characterized the depth of member’s connections, the frequency of their connections, the potential for future collaboration and information about the method of member’s connections (via phone, email, network staff or our online workspace). In 2018 we adapted the survey to measure level of influence rather than potential for collaboration.

 


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What did we learn from the SNA?

Close relationships often result in high levels of influence. Analysis showed that depth of relationship was closely correlated to level of influence, which is an important foundation in FAC Net’s theory of change.  FAC Net posits that by connecting FAC practitioners and helping to facilitate relationships and trust among them, they will influence each other’s local work. The 2018 SNA shows a 0.81 correlation coefficient between connection and influence, where 93% of close relationships also exhibit moderate or major influence and 76% of all relationships also exhibit moderate or major influence. By investing in members and their relationships, FAC Net can influence local work and shape fire adaptation practices around the country.

FAC Net exposes practitioners to new contacts and strengthens their connections. When looking at the data from respondents that completed both SNAs, there was a substantial increase in the depth of members’ connections: 44% of all connections that weren’t already close relationships were deepened between 2016 and 2018. Additionally, 72% of all possible connections in the Network are considered “relationships” in 2018, compared to 39% of possible connections in 2016.

There is potential for growth—of the network, and of the relationships among members. When you include people who didn’t take the survey in 2016 (those that are newer to the Network), 2018 SNA data shows that 50% of all possible connections across the network are “relationships.” There is still plenty of potential for relationship-building within FAC Net.

SNA provides useful data to netweavers. FAC Net staff have used the SNA data as a netweaving tool. Better understanding who is connected, and who is not, has given us insight into where we have the potential to help catalyze new and powerful connections. More informed netweaving has resulted in both increased connectivity and the strategic transfer of practices, tools and ideas.


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Health: Anonymous Scorecard

After reviewing a number of other network’s “health scorecards”, FAC Net staff created a custom tool to gather anonymous information from members about their perceptions of network health and function.  Questions covered a range of issues including those focused on:

  • Purpose and value of network (what is FAC Net’s purpose, what could increase your satisfaction with FAC Net, who else should be involved, what would you like to see FAC Net accomplish);
  • Individual participation (quality of relationships, status of time, resources and permission needed to participate, use of network systems)
  • Local work (increased vision of what constitutes fire adaptation, learning about and implementing new practices, improving local strategies, leveraging funding, increasing the profile of members’ work)
  • FAC Net’s effectiveness (progress toward our purpose, network growth, decision-making, accountability, space for multiple perspectives, adequacy of network resources)
  • Perceptions of one another (doing more together than we could alone, adding value to each other’s work, accounting for shared interest when acting, honoring commitments)

FAC Net has made it a practice to collect feedback from members at frequent intervals and use that feedback to adjust our operations. Evaluations of workshops, bi-annual reports and one-on-one conversations have provided critical insights into how to best serve members. However, the majority of this data has not been collected anonymously. To make space for more critical feedback, we conducted an anonymous heath scorecard survey.  The scorecard was completed by 78% of network members.


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What did we learn from the scorecard?

FAC Net members have valuable insight. As always, FAC Net members provided key insights into how to meet their needs, the aspects of the network that are providing the most value to them and priorities we could work on together in the coming years. FAC Net staff have used this information to inform operations, work plans and guide network strategy.

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Relationships among network members are strong, and they influence work done on the ground. Questions related to members’ relationships with one another and network staff were overwhelmingly positive with 92% of respondents either agreeing or strongly agreeing that they have formed meaningful new relationships or strengthened existing relationships as a result of the network. Additionally, as a result of relationships with FAC Net members, 96% of respondents felt that they were more effective in their work.

FAC Net provides benefits to members and their organizations. Members are receiving personal and professional benefits from their participation. For example, 92% of respondents agree or strongly agree that they have learned new skills through FAC Net. All but one respondent reported that FAC Net participation has benefited their organization, “Being affiliated with the Network has helped our credibility and ‘opened a lot of doors’ in trying new ideas/strategies with my fire partners and stakeholders in my community.”

Fire adaptation work done in communities is influenced by FAC Net participation. Members are sharing ideas and initiatives related to smoke outreach and public health as well as long-term recovery and prescribed fire use, and these concepts are being spread through FAC Net. “I’ve gained efficiencies by borrowing and adapting materials…and find regular new scientific literature that increases my knowledge base for effective practice.” Eighty-four percent of scorecard respondents reported that they have implemented a new practice in their communities because of the network.

FAC Net resources, and those it helps leverage, are making more possible. In addition to member support and inspiration, funding to try creative or new strategies is an important part of FAC Net’s approach, “[FAC Net] funding has been critical to facilitate collaboration opportunities that our typical fuel’s grant wouldn’t allow. It helps us also go bigger with local coalitions.” Eighty-eight percent of respondents agreed or strongly agreed that FAC Net had helped them leverage funding they otherwise would not have been able to pursue.

Members achieve more together than they could alone. Ninety-two percent of respondents reported feeling that members were achieving more together than they could alone and 100% of respondents agreed or strongly agreed that members add value to each other’s work.


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Results: Ripple Effects Mapping

Finding a methodology that could measure our impacts and results was the most challenging part of this evaluation process. The complexity of the outcomes we’re seeking, along with a number of other confounding factors, led us to determine that gathering anecdotal information about the impacts FAC Net was having from a sub-set of members was the most feasible approach.

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Members of FAC Net from the Pacific Northwest during the Ripple Effects Mapping (REM) session

Working with an evaluation team from Washington State University, we conducted a Ripple Effects Mapping (REM) session with members of FAC Net from the Pacific Northwest. We knew these members had strong relationships and that they had influenced one another’s work following a series of in-person learning exchanges supported by FAC Net, but we wanted to document the specific details of these impacts. REM allowed us to do that.

The REM data, collected as a series of “mind maps” where participants built off “ripples” that elaborated on the outcomes resulting from a central activity, demonstrated how FAC Net is working in a multiscalar way. You’ll recall from the model shared earlier, that in multiscalar networks, “level 1” is focused on supporting “local experimentation.” Several of the mind maps created in the REM process illustrated this “chain of impact.” For example, in Southern Oregon, members recognized how wildfire smoke was affecting their community and economy. With FAC Net support, they launched “Smokewise,” a partnership between network members and their local health providers and chamber of commerce to address smoke preparedness and adaptation. This idea then spread. Members’ work on smoke issues in Washington State, Santa Fe and Northern California was informed by, and also influenced, the work Southern Oregon was leading. Smoke work was “scaling out” through FAC Net. Taking it one step further, Southern Oregon members describe how this initiative began “scaling up” to influence the system (level 3), “…we were invited to the governor’s office and we were able to share how to prepare for a smoke season. The governor came back to us {and shared that} ‘Smokewise’ may become a statewide structure.” This example illustrates how FAC Net supports multiscalar change: propelling members’ approaches from local experiment, spreading the ideas throughout the network, and ultimately garnering the attention of the governor’s office.


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What did we learn from Ripple Effects Mapping?

REM confirmed that a central value of FAC Net participation is connectivity. Data collected about connectivity illustrates two distinct values members derive from peer connections. First, the moral support and sense of community it creates, “I would never want to do this work without {FAC Net} support and I probably wouldn’t if the network went away.” And secondly, access to advice from people who have relevant experience to share. “{FAC Net} provides you the opportunity to shoot someone an email, “is this {new approach} something I should invest my time in?”

Members’ priorities and local focus areas are changing because of the network. Members describe recognizing the need to add dimensions of fire resilience to their programs after being exposed to ideas in the other communities and landscapes through the series of learning exchanges hosted by FAC Net. When asked how their work has changed as a result of the exchanges, one member explained, “It changed who I was talking to, it changed how I developed partnerships, it changed how I worked with our steering committee – I just changed every part of how I was operating in my silo.”

Using a network to spread ideas and models for fire adaptation is impacting fire management at a systems level. One REM participant described how they are “working with communities in Washington and Oregon, I’m hearing what they’re saying, and what [the network is] saying, too. When I go to [a stakeholder or policy maker] I’m able to take those messages and move them up the chain.” Specifically, members are using the network to support changes to state strategic plans and air quality regulations.


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Conclusions

We gained an incredible amount of insight through this three-part evaluation. Detailed information about member connections discovered via SNA has led us to netweave in new ways. We’ve also recognized the need to expand FAC Net’s core and periphery relationships—building on the foundation we’ve developed. Positive feedback from the network health scorecard points to aspects of the network’s operations and design that are working well for members, and validates the idea that FAC Net is a well-functioning system. Stories gathered in REM illustrate how FAC Net’s culture of adaptability, reciprocity, learning and trust are valued and shared by members. And how these values, and our connectivity, are allowing us to change members’ individual practices, spread those ideas and, ultimately, inform and drive systems change.

Originally published at FireAdaptedNetwork.org


Virtual Meeting Role Cards


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Virtual meetings and events are common place by now. Technology like Zoom and the persisting globalization make effective virtual meetings a must. Since January 2019 I am co-hosting the monthly network weaver cafes, in which we learn about different topics such as learning or governance of transformative networks (http://bit.ly/weavercafe).


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These virtual meeting role cards emerged through our process of organizing the weaver cafes. We found that these roles allow for seamless and interactive meetings. The roles, if done well, guarantee excellent technical hosting and support, harvesting the key outcomes and facilitating co-creation. You can fill the roles as an organizing team or distribute them to participants at the beginning of the call by sharing these role cards in the chat.


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I hope you find these valuable in your own work and feed them forward to anybody in your network that might be interested!

Adrian Röbke


Appreciating the Complexity of Human Ecosystems

Networks are made of individuals. Each person is a complex system where we can’t control nor truly predict their behavior, so combining them to form a network can make things even messier! As a practitioner it’s my job to pay attention and support healthy, productive patterns that emerge from the network’s ecosystem. I was first introduced to the Human Systems Dynamics Institute (HSD) when we hired Glenda Eoyang to help facilitate a difficult transition we were facing in the Network. I was so impressed by how she was able to tap into the tension that existed and turn into something innovative that I later became an Associate of the Institute. The foundations of HSD supplemented my existing systems thinking practice allowing me to better see into the system of forces in the network and to be able to make sense of them so that I could be empowered to begin making a difference.

Sarah: How do the foundations of HSD help us appreciate the complexity of human ecosystems? 

Royce: Through HSD, we learn that the complexity of human ecosystems emerges as we live, play, and work together. Over time, we generate system-wide patterns. Those patterns, then, influence the whole of the system. They also represent the system. For instance, in a community we honor long-held traditions as the patterns of our lives. In some organizations, we pride ourselves on patterns of safety or service. 

HSD helps us see into those patterns. We understand how our interactions shape the patterns of our lives. We begin to see that the problems we face in today’s world are really patterns that have emerged over time. These may be patterns of bias or inclusion, peace or war, or conservation or waste. On a large scale, these may not be “solvable” patterns. Each individual, using HSD, can take small actions that can change the larger patterns over time.

Exploring the relationship between certainty and agreement through the landscape diagram.

That’s how HSD has helped me “appreciate” the complexity of human ecosystems. I can see that complexity. I don’t have to be baffled by events and issues that seem beyond my reach. I know that, even if I can’t change the world, I can change my little corner of it. When enough people network together in this human ecosystem, they can change it in even more powerful and far-reaching ways than I can alone.

Sarah: As networks become more diverse and introduce more difference into their systems, how do we leverage the powerful differences we bring to the table?

Royce: In HSD we focus on differences that make a real difference in the overall functions in our worlds. We may be of different genders, beliefs, backgrounds, races, or ethnic groups. And those differences sometimes do bring tension. On the other hand, we can look beyond our more immediate differences. We can come together to consider larger issues. These are the huge differences that matter for our future and for our planet. We can put the tensions of difference to better use.

photo of breakfast with complex group

Consider the work of the RE-AMP Network. Imagine what’s possible when people look beyond local differences to focus on the future of climate and energy use across the planet. The differences that matter can be the differences that help us accomplish a shared task. They can help us avert a shared disaster. We can move beyond the tensions that might have stopped us altogether. 

The most productive work in a diverse network shifts focus from standing “nose-to-nose” about our differences. When we stand against others over differences that are less critical, each of us is weaker. If we stand “shoulder-to-shoulder” to take on a shared challenge, we each become stronger. 

I know it’s not easy. Given challenges we face around the globe, I don’t know what other options there are. The real power in this approach emerges when it happens in small groups. Those small groups then, network with other small groups to increase the power as the network grows. 

Sarah: How else can HSD methods and models help us care for our network’s ecosystems?

Royce: A number of HSD-based methods and models have a great deal to offer. The most basic, however, are probably the most useful and powerful. 

Adaptive Action is a three-step, problem-solving method. It that helps you see, understand, and influence the patterns around you. It’s simple, but not easy. The model asks you three questions.

adaptive action graphic

What? Begin by describing what you see and feel and hear. What are the facts? What are the aspirations? What data do you have? What are the patterns? You gather that all and ask the next question.

So What? You begin to explore the implications and meanings of information gathered in the “What?” stage. Most HSD-based models and methods help you make sense of those patterns. Whatever tools you use, this step helps you understand from multiple perspectives. You generate multiple options for action. You push beyond your usual boundaries. You go beyond what you generally can see on first glance. Then you move to the third question.

Now What? Which of the options makes the greatest sense?  Which of the options is within reach for you? How will you implement that option? How will you know when it’s done? How will you know if it’s successful? 

When you have finished those steps, you stop and go back to the first question to ask, “What?” again. Adaptive Action is an iterative process. You use what you learned in one round to inform your actions to complete the next.

A complex system is constantly changing and emergent. We have found Adaptive Action to be the only reliable way to move forward in such a system. 

Inquiry is the other tool that is a foundation in the HSD world. We see inquiry as a way of living in the world. It allows us to stand inside our questions, rather than living out our assumptions. Glenda Eoyang, the founder of the field, talks about how answers have short shelf lives. In a complex world, answers never hold true for very long. What we prefer questions to gather the information that feeds our Adaptive Actions. HSD defines inquiry in a very specific way. We stand in inquiry when we:

inquiry

We know that none of us will probably ever be able to be that open and comfortable in all situations. It’s a challenge to respond from that position every single time. It’s a stance we work on, and we help each other work on it throughout the network. Because if we don’t, there’s no way we can see and understand patterns locally or globally to build a better world. We will never be able to leverage our differences to address the issues that threaten us all. Finally, if we don’t stand in inquiry, we cannot engage productively in Adaptive Action. 

For more information, visit our website at www.hsdinstitute.org or contact us at info@ hsdinstitute.org

Originally Posted by RE-AMP Network on September 23, 2019

Featured image found HERE


Navigating Uncertainty to Gain the Real Value of Collaboration

PART 1

Investing in Collaboration


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A client recently called us her “network therapists.” She works for a foundation and was helping launch a network. The foundation saw that if organizations in a region could work in a networked way they could achieve greater impact and have a stronger political voice. However, the organizations had to find the value in working together – it had to come from them – or the network would not work. Our client experienced the discomfort of wanting a concrete plan and answers while we were in the stage of creating the space for the participants to come to those answers together. Investing in true collaboration meant we asked the question of the group, and had to be open to what their answer was, even if they concluded they did not see value in creating a network.

In a similar example, the Executive Director of an environmental non-profit asked for our help in bringing together many organizations working on a specific environmental problem to align their work and create a network. He recently said to me, “What I really want is to get everyone invested and agreed on the direction we are heading, and on a plan.” If you want to arrive at a shared vision and a plan that integrates and builds on the breadth and depth of expertise and perspectives of the group, it has to be developed together. The challenge is that in order to get to that, there is a time early on where you have to bring everyone together without a clear vision or clear plan.

But wow, is this territory uncomfortable for people! Another client said “this really is a leap of faith.” Indeed. A key part of my job is guiding leaders of collaborative initiatives in how to navigate this unfamiliar territory of uncertainty. It’s a process of learning through experience that, as my friend Adam Pattantyus says, “the unknown can be trustworthy.”

In Part 2, below, we explore why the real prizes to be gained from collaboration may lie beyond our comfort zone.


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PART 2

For collaboration to work, one has to be willing to enter uncomfortable territory of not having the answer. People can feel it when they are asked to collaborate but the plans and answers are already determined. It feels quite different when instead of pushing an idea or agenda on the group, there is a mutual discovery and potential for something new to emerge. Real collaboration enables us to develop ideas and solutions that could only emerge from this combination of people thinking and working together.

Showing up without an answer means you have to ‘unlearn’ things you have been trained to do and have worked well for you. Consider the following roles that leaders play and the skills needed:

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  • To be an environmental or social advocate, you build a case and persuade people and those in power to adopt your position.[ap_spacing spacing_height="10px"]
  • To be a good sales person or fundraiser means pitching an idea or proposal and getting others to buy or fund it.[ap_spacing spacing_height="10px"]
  • To manage a project, you want to have clear goals, time lines, roles, etc. and be able to report on those to a boss or funder.

Most leaders have learned the skills to have the answers, make a case, and pitch it to gain support, funding, resources, etc. These skills are valuable; however, when in the early stages of developing a collaboration, leaders need to focus on finding the right questions and on listening and making sense of what they are learning together. The tendency to promote the answer that comes from “me” before taking the time to discover the answer that comes from “we” can undermine the full potential of a collaboration from being realized.

Another way traditional leadership skills come up short is when we are working to develop innovative solutions to complex problems. The challenges we face are enormous and interrelated, and in many cases have not been encountered before. For these kinds of “wicked problems,” there is not a simple obvious answer; there is no playbook or recipe for how to solve them. Climate change is an example of a wicked problem, e.g., it has multiple causes and disparate ideas on how to address it, it involves finding ways to motivate people to adopt different behaviors, and humanity has not faced this pace and scale of change before.

In situations like these, we need to explore into the unknown. We need to make sense of the landscape and needs, drawing on as many perspectives as we can, and then create and try various actions, learning and reflecting as we go.

Great leaders are identified by their ability to perceive the nature of the game and the rules by which it is played as they are playing it. In other words, the art of sense making is discovering the new terrain as you are inventing it. – Brian Arthur

This brings us back to the need for leaders to unlearn skills that have worked well and learn and practice new skills. The need for this new skill set and orientation is being recognized in many places and is being called by many names: collaborative leadership, participatory leadership, adaptive leadership, network leadership, leading for regeneration, leading through complexity. A core element in all of these is learning to access the wisdom of larger groups in uncertain territory. In part 3, below, we explore tips for how to navigate this territory.


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PART 3

Tips For Navigating Uncertain Territory

Here are some of the ways I coach leaders in learning how to work in this uncomfortable territory of not having a clear answer or plan:

  • Name the discomfort – I find it helps to name how uncomfortable this feels, e.g., to convene a group without a plan. Showing this graphic to the left brings some humor to it. I invite people to give it a try. [ap_spacing spacing_height="10px"]
  • See it as ‘iterative design’ – The nature of this work is to design things with the group each step of the way and accept that we do not know where it is headed. I assure people if they can trust the group and give them the space to arrive at the answers together, there will be a much greater level of buy-in and commitment. We will get to clear answer(s) each step of the way and it is helpful to record, illustrate, and share back what has been decided regularly.[ap_spacing spacing_height="10px"]
  • Frame strategic questions – Instead of coming up with answers, the focus is on coming up with questions. The role of the leader is to sense and clarify the context and distill what is needed into a strategic question, or series of these, for the group to answer. I imagine this as standing on the edge of the known and unknown, and asking a question that can bring clarity to the next step. This blog about Setting the Table for a Great Meeting offers a process for this.[ap_spacing spacing_height="10px"]
  • Appreciate the value of the mystery – I have come to realize that the mystery of “not knowing” is the source of vitality, aliveness, and creativity. This kind of space is what draws people in. Think about watching a movie or reading a mystery novel, you are curious about what will happen next, you are drawn into to discover the clues, it is fun and entertaining. Likewise with a group, when you design an initiative or meeting by framing powerful questions that the group will jointly find answers for, this generates interest. And, when answers emerge together, which had not been clear at the start, it builds confidence in the value of this way of working.[ap_spacing spacing_height="10px"]
  • Cultivate patience – This takes some inner work on the part of leaders to “let go” of those conditioned tendencies of urgency, need for action, micromanaging, command and control, deliverables, outcomes, and rush. This impatient energy of “what are we going to DO?” can undermine and shortcut the value of collaboration. A coach or colleague can point out when leaders fall back into traditional ways of rushing to an answer and action too soon.[ap_spacing spacing_height="10px"]
  • Meditate – I have found that a regular practice of meditation has been valuable in learning to be comfortable in this state of “not knowing.” In Comfortable with Uncertainty, the Buddhist teacher, Pema Chodron, articulates the challenges of this territory and shares practices to hone our capacity to work in this space. The aim is to focus our attention in the present moment, and notice where our thoughts take us into planning, thinking, and figuring out. When you notice, you let them go, and repeat and repeat. With practice, it gets easier to be okay with where things are at this moment and the urge to plan and control lessens.[ap_spacing spacing_height="10px"]
  • Orient people to working in this different way  – There are various ways to frame how a leader can show up, such as:
    • Invite people to help find answers together versus see people as someone to pitch or convince to get on board with your idea
    • Give space for ideas to emerge and take shape versus debate what we already know and ideas we already have
    • Make sense of a changing situation together versus assume we know the answer
    • Inquire, learn, and experiment as a scientist or inventor might versus operate in a command and control mode of implementation like a military leader or project manager
    • Realize that the path will only become clear as we walk it (and it will likely not be linear) versus following a pre-existing route on a map
    • See conversations and learning together (i.e., that weave relationships and connections to create a rich web of networked collaborations) is itself action versus only see outcomes as things that are visible or in an action plan.

For further learning in this area, I recommend reading about the Chaordic Path or Chaordic Stepping Stones, which is a process used in Art of Hosting. This quote from Kathy Jourdain of Shape Shift Strategies sums it up well:

“’At the edge of chaos’ is where life innovates — where things are not hard wired, but are flexible enough for new connections and solutions to occur. To lead teams, organizations and communities on the chaordic path, leaders need “chaordic confidence,” to have the courage to stay in the dance of order and chaos long enough to support generative emergence that allows new, collective intelligence and wiser action to occur.”

Originally Published at New Directions Collaborative


Network Weaver Job Description

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Many networks are hiring network weavers and/or network coordinators or managers. I pulled together two excellent examples of job descriptions, which are detailed below. You can also access them through the resource page as a free resource so you can email them to your board or hiring committee.

Many networks are hiring network weavers and/or network coordinators or managers. This resource has  two excellent examples of job descriptions.


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Below is a network weaver job description from a network I’m working with, the Resonance Network.  What would you add or change?


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Network Weaver


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Core Responsibilities

  • Develop a plan to align and weave the various parts of the Network – individuals, collectives, communities, projects and actions -- routinely connecting parts and people across groups and projects
  • Catalyze and coordinate network-wide activities in alignment with current strategic priorities
  • Support all staff, consultants and network participants to have a basic understanding of network approaches, network values and basic network weaving skills
  • Facilitate integration of network weaving perspective and practice throughout network activities 
  • Coordinate pool of network facilitators -- connecting them to collaborative and/or self-organized projects seeking their support and organizing them into a community of practice
  • Design and implement engagement ladders, providing a spectrum of opportunities for network participants to get involved in network activities
  • Catalyze and support self-organizing among network participants
  • Use network maps to identify opportunities for connections among individuals and projects to better connect the network


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Desired Qualities/Experience/Skills

  • Experience in building and nurturing networks, coalitions, or communities of practice that encompass a range of perspectives, cultures, and backgrounds, including experience growing online/offline community through art, mobilization, and/or organizing  
  • Proficiency in network mapping tools and analysis of maps
  • Comfortable working in a quick-paced environment to help develop the weavers and facilitators to support network development. 
  • Open to experimentation, learning, and adjustments along the way; ability to push through ambiguity to deliver results
  • Deep passion for building and supporting relationships; skilled in lifting up the work of others, often in a behind-the-scenes way
  • Strong project-management skills including great attention to detail, organizational skills, and the ability to manage projects with many moving parts
  • Superb written and verbal communication skills
  • Comfortable flying in the cloud (Google Drive, Slack, Salesforce, Dropbox, etc.), and proficiency with or willingness to learn Kumu or other network-mapping tools
  • Ability to work independently and think creatively about how to leverage the resources at your disposal
  • Strong interpersonal skills, including ability to communicate openly and directly with co-workers and community members
  • Demonstrated commitment to racial, social, and economic justice
  • People of color, immigrants, queer, women, transgender, non-binary folks encouraged to apply


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Below is another description, this time for a Network Manager or Coordinator. From the Santa Cruz Mountains Stewardship Network developed by Converge.
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Network Manager 


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Primary Responsibilities

The Network Manager creates, cultivates, and ensures high quality relationships and collaborations that advance the mission of the network. Primary responsibilities are to:

Convene the Network

  • Help design and facilitate network convenings
  • Organize convening logistics, including meeting locations, catering, materials, reminders, etc.

Catalyze the Network

  • Support new member onboarding
  • Facilitate connections between network participants
  • Support network participants to more deeply connect their organization with the work of network

Coordinate the Network

  • Coordinate and join monthly Core Team & Impact Team meetings and calls, identifying points of intersection and bottlenecks, and helping to connect network participants with other network members or regional leaders for assistance or support
  • Track project progress, outcomes, bottlenecks
  • Capture key takeaways and next steps from convenings
  • Regularly update the network dashboard and provide monthly updates
  • Manage network finances and budget
  • Perform site visits to stay aware of network projects and stewardship collaborations between participants
  • Coordinate with other regional networks to identify points of intersection
  • Maintain the network’s technological infrastructure (Basecamp, Google Docs) and keep them up to date

Communicate with and for the Network

  • Function as primary point of contact for the network internally and externally
  • Connect with each individual participant of the network to understand their work, their organization, how the network can support the participant and their organization in service of shared goals as outlined in the MOU, and how the participant and their organizations can support and more strongly engage with the network
  • Keep network conversations vibrant and alive
  • Reach out to drifting participants and find creative ways to re-engage them in the network


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Resource the Network

  • Support and lead network fundraising efforts with the Resource Impact Team and the Core Team
  • Work with network members to identify and secure in-kind contributions, including meeting locations, transportation, catering, materials, etc.


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Essential Skills

  • Strong interpersonal abilities, with a willingness to cross boundaries and work with diverse people
  • Solid facilitation and presentation skills
  • Exceptional attention to detail, super organized, great time management
  • Dynamic problem solving skills
  • Comfortable with technology

Personal Characteristics

  • Deep passion for the mission
  • Personal humility, servant leader, network entrepreneur
  • Knows how to ask for and receive help
  • Proactive, self-starter, loves to take initiative with an urgency to get the job done
  • Understands the big picture and larger context of the work, systems thinker
  • Ability to see all sides of an issue
  • Patient, stays cool under pressure
  • Great sense of humor, ability to see the positive
  • Loves nature and the region